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Lean
IT Enterprise Transformation
Efficient and effective execution of the IT function within enterprises is a crucial
enabler to business agility. In a business
climate where competition is increasing and the pace of
value-delivery and product innovation is necessarily
high, continual improvement is essential.
CxO's typically rank process and capability improvement
among the top priorities, with 2012 continuing the
trend.
The recent momentum towards "Lean Thinking"
and "Agility at Scale" are proving very
attractive to organizations currently. However, achieving such an
end-state has proven elusive in industry to date, where
organizations attempting improvement initiatives only
succeeding 30% of the time.
The
shift to Lean implies process integration
within and beyond Enterprise-IT organizational
boundaries. However, due to the scope of the
software supply chain, enterprises are typically
perplexed by the sea of IT Industry methods,
bodies-of-knowledge and process frameworks.
Coupled with their large volume, primary delivery
practices and their associated communities manifest
differing philosophies that may result in process silos
and local optimization. Similarly, current risk
management standards-of-care and compliance frameworks
can lead to large order waste when isolated from a
value-stream perspective.

We believe a key root cause to the
historically poor change results is due to the lack of
integration and collaboration that exists today within
IT. All too common and yet unnecessary is the
adversarial relationships and passive aggressive
behavior stemming from "the flavor of the
month" when it comes to approaches for delivering
IT value. The silo'ing of organizational
micro-cultures or "tribes" can be seen to
negatively impact the goals of "optimizing the
whole".
Leveraging our assets focused on materially improving
the success rates related to major transformation
initiatives, our consultants can facilitate true,
accelerated change for your organization. Instead
of focusing on the typical slide-ware and 12-step
program that every other competitor sells, we leverage
our expert system that distills down modern IT delivery
knowledge to enable a sustainable and actionable
environment for change to occur. While our consultants apply
business process improvement frameworks like Lean,
Rummler-Brache, Six Sigma and Theory-of-Constraints in a pragmatic manner,
the change is supported to collect actionable change
data such that the transformation is empirically based,
and improvement investments like coaching and training
are focused and based on concrete in-flight observations
about how the organization is progressing.
The following are key capabilities in this
area:
- through the Software Development Practice Advisor
(SDPA) Expert System and related assets, we leverage
a strong and credible basis for enabling a strong,
coherent cultural evolution and capability
improvement,
- our expert system facilitates transformation at
scale in a cost-effective manner such that hiring an
army of coaches and consultants is un-necessary,
- we leverage extensive
visual reasoning experience in driving a systems
thinking understanding for
the transformation;
knowledge and tools such as Rummler-Brache, ToC,
Erricsson-Jacobson and UML
- we apply deeply rooted
understanding of Lean principles
and practices to Business and IT operations,
- we are positioned to establish
traceability among the various levers of
performance such that process improvements
can
be measured ongoing within a Kaizen culture,
- we leverage broad experience
with the technology landscape, and the
constraints of current approaches
and solution
sets.
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